Replies at 3 amEnglish and Bahasa MelayuTakes orders in the chatKnows when to call your teamPlans your week of postsNever makes up a discountReplies at 3 amEnglish and Bahasa MelayuTakes orders in the chatKnows when to call your teamPlans your week of postsNever makes up a discount
Instagram DM Assistant
Answers every message, in your voice.
It handles the questions your team answers every day, and hands over the ones that need a person.
A message at 2 am gets the same quick answer as one at 2 pm. Nothing waits until morning.
It suggests products based on what the customer wants, in English or Bahasa Melayu, in your brand's voice.
Item, quantity, name and phone, collected a little at a time, then emailed to your team as one tidy summary.
Complaints, wholesale, press, or anything it isn't sure about go to a person. You get an email with the reason, and it goes quiet once your team replies.
It reads the same prices and products as your website, so it never makes up a discount or a delivery promise.
Whenever a customer asks, it tells them honestly, and offers a real person instead.
A message at 2 am gets the same quick answer as one at 2 pm. Nothing waits until morning.
2:47
A
Aisyah
Active now
Today 2:47 AM
Message…
Content Studio
A week of posts, planned in about 20 seconds.
Pick a week, the number of posts and a direction. It drafts each post with the format, the featured product, a shoot brief, captions in two languages and hashtags. Your team edits and approves every one. Nothing is published automatically.
Content Studio
WeekNext week
Posts5
Direction
Success story
VALERIE, a perfume house in Kuwait.
A cinematic website and an AI back office for three Eaux de Parfum, designed in Kuwait and made in France.
valerie-kw.com
VELO
Saffron, leather and cedar, poured into midnight.
VALERIE's homepage film: one act per scent, scrubbed by the scroll.
Delivered with our Kuwait partner studio, Future Media Lab
An Instagram DM assistant that replies in English and Kuwaiti Arabic, takes orders in the chat and hands off to the team
A Content Studio that drafts a week of bilingual posts for the team to approve
A scroll-driven product film as the homepage, one act per scent
The Atelier, a back office for products, orders, clients and content
We build a branded website for your shop, plus an admin area for products, orders, customers and sales. The assistant reads its prices straight from it.
yourshop.my/admin/overview
New orders2
From Instagram3 of 4
Waiting for you1
Sales this month
Safe from day one
It earns your trust before it talks to customers.
PracticeLive
Hai! Ya, kami buka esok dari 10 pagi.Not sent
Practice mode before launch
The assistant drafts replies without sending them, so you can check its work first.
Replies todayLimit
Per customerLimit
Daily and per-customer limits
Reply limits keep AI costs predictable, so a busy day never turns into a surprise bill.
Ready for Meta
Privacy pages included
Privacy and data-deletion pages come with it. Meta requires them before it approves the assistant.
How we set it up
Five steps, and we do the heavy lifting.
You tell us how your shop works. We handle the setup, the Meta approval and the tuning.
1
We learn your business
Your products, your prices, and how you sell today.
2
We shape the voice
We write real example replies with you, so it sounds like your shop.
3
We connect Instagram
We link your account and submit it to Meta for approval.
4
Practice mode
It drafts replies without sending them, so you can check its work.
5
Go live
Customers start getting answers. We fine-tune it with you every month.
Pricing
Plans that grow with your DMs.
Pick a plan, add a one-time setup, and top up only if a busy month needs it.
A monthly plan with AI credits included. One credit is one AI reply; a week of drafted posts is 10.
Starter
For a shop getting its first steady stream of DMs.
RM 199/ month
+ RM 500 one-time setup
1,000 credits a month
Instagram DM assistant in English and Bahasa Melayu
One-time, shown on each plan: we connect Instagram and train the assistant on your products and voice.
Extra credits
Top up anytime: 500 credits for RM 50. Credits reset each month.
AI and hosting costs
Included in your plan and credits. No separate AI bill.
Credits stop when they run out, so you never get a surprise bill. Your customers are told a team member will reply. Outside services are passed on at cost plus a 15% management fee, and every invoice lists them line by line.
Coming soon
What we're building next.
Coming soon
Automatic posting
Approved posts go out on schedule, without copy and paste.
Coming soon
AI comment replies
Answers to questions under your posts, in the same voice.
Coming soon
Weekly performance report
What worked this week, and what to post next.
Hai!RM 85?Saturday pickupTerima kasih!Can I order?Ada stok?RepliedOrder takenBoleh hantar?Thank you!
Give your inbox a break.
Tell us about your shop and how you sell today. We'll show you how the assistant would answer your customers.